Twelve years ago, we shared a story of an ice cream factory in a small town that was destroyed in a fire, only to come back stronger than ever. Today, in the wake of great challenges facing business owners every day, we revisit this incredible story.

Do you think you would consume more of something just because there was more of it in front of you? Most people would scoff at such an idea with the response, “Things like that don’t trick me,” or “I’m pretty good at knowing when I’m full.” Whoops – now for the truth!

This issue of The Pulse describes a study that shows our real behaviours and asks if we can make better business decisions knowing the truth.

The Social Media phenomenon seems to be engulfing everyone around us. If you feel uneasy about the effects this new way of thinking and interacting may have on your organization, then a policy should probably be developed to guide your organization and its members.

In this issue of the Pulse, we have provided a sample policy to use as a guideline for you.

We often tend to get caught by the vast net cast by internal fear. We postpone the challenges and opportunities at our door step in favor of inactivity. Understanding ‘paralysis by analysis’ can be an important first step in pointing our energies in the right direction, and in obtaining congruity in our efforts to increase happiness, profitability, and satisfaction.

We often tend to get caught by the vast net cast by internal fear. We postpone the challenges and opportunities at our door step in favor of inactivity. Understanding ‘paralysis by analysis’ can be an important first step in pointing our energies in the right direction, and in obtaining congruity in our efforts to increase happiness, profitability and satisfaction.