Every business owner knows how important a testimonial can be for building credibility and attracting new customers.

In this issue of the Pulse, we explore how you can showcase your business leadership by writing testimonials for others, generously and sincerely.

Giving constructive criticism can be a challenge. Balancing compassion with impact is nerve wracking at the best of times. Author Joy Baldridge has a technique that will help strengthen your leadership and your team.


In this issue of the Pulse, we explore one technique for providing constructive criticism to your staff.