We’ve all found ourselves in that awkward situation. You’re at an event and you’re about to introduce a friend to someone you met a few weeks ago. You begin your introduction and pause sheepishly, realizing you’ve forgotten their name. And that’s the best case scenario: it’s worse when you take a guess and spit out the wrong name completely.

Despite being a networking guru, BNI founder Dr. Ivan Misner admits that he too has difficulty remembering names. Whether you chalk it up to poor listening or a crummy memory, there are simple things we can do to improve our recall.

Check out this episode of the Official BNI Podcast to learn more about Dr. Misner’s four-step process that can help us remember the name of every person we meet.