Finding solutions to your most complicated problems at work might be as simple as drawing the process of making toast. In a group setting, collaborative visualization can create a comprehensive systems model that answers any question. Synthesizing several points of view, this exercise creates clear, aligned and tangible ideas.

Making a team draw how they make toast reveals the truth behind how we find solutions in business. In this issue of The Pulse, we share a TED Talk by Tom Wujec, examining how a simple design exercise can be used to solve complex problems.